By Madeleine Wahlberg
Yesterday I had an unannounced visitor at the door. You might think the 1st of August had marked the start of silly season, but this is HS2 Ltd acting normally.
I asked to see their covered ID, and the caller announced they were from Terra Quest acting on behalf of HS2 Ltd. What did they want? Well, never mind that HS2 Ltd have been writing to us over the last 7 years – Terra Quest wanted to check they had the right address, so that HS2 Ltd could write us!!
This sounded so strange that I looked up their website and saw that Terra Quest “Assists organisations to streamline their processes in order to realise time and cost savings and enhance quality by driving out efficiencies.”
Presumably HS2 Ltd contracted out this work because of the clear “…time and cost savings” they would reap by sending a man to our door to ask us for information that they have already used over 8 years?? Not only that, but they sent out a bloke to our house, and after he had found it, he still had to ask if it was the right house! It’s a good job he had the address!
Your taxes and mine have paid for this. I’m sure you’ll agree that “… driving out efficiencies” rather nicely sums up HS2.